Named an Integration leader by Forrester, Workato allows you to integrate and automate Freshdesk with other apps, within minutes. You can now keep your Freshdesk contacts, users, tickets in sync with other apps you use automatically. With Workato, you can build powerful integrations that sync Freshdesk with your other apps, with simple drag and drop interfaces and pre-built integrations with easy to install instructions. Popular apps that users integrate with Freshdesk include Salesforce, Google Sheets, Trello, Intercom. Some use cases include: Freshdesk integration scenarios include bi-directional syncs between new/updated: * Freshdesk tickets to Salesforce cases * Freshdesk tickets to ServiceNow incident * Freshdesk contacts to Salesforce contacts * Freshdesk users to Intercom users * Freshdesk ticket to a message posted on a Slack channel Workato also provides Professional Services to help you with all of your integration needs. Feel free to contact us for more information on any integration issues you're facing or use cases you need help crafting.