Veeqo

Veeqo app currently enables integration of your freshdesk account with Magento, Shopify, Bigcommerce, Woocommerce, Amazon and Ebay, by fetching the customer's order information in your ticket page.

Not compatible in new mint

Install available only on Desktop

Version : 2.0

Published by effy
9 months ago

in E-Commerce, Time Tracking & Billing, Workflow Automation

Help and Supportsupport@effy.co.in http://effy.co.in/support.html

Veeqo

Veeqo app currently enables integration of your freshdesk account with Magento, Shopify, Bigcommerce, Woocommerce, Amazon and Ebay, by fetching the customer's order information in your ticket page.

					        	Veeqo app makes your life easy, by fetching the customer's order information in your ticket page from leading shopping platforms to give a holistic view of your customer's purchase behavior.

By installing this app, you get the following benefits,

- A new Veeqo widget in your support ticket page. 
- View the current customer's previous order information from within the said widget.
- Get a context of your customer before replying to your ticket.

New Features Added:

- Internal notes,customer notes of an order is fetched.
- Additional options fields are fetched.
- Hotlink to Veeqo order detail page.
					        	
							Pre-Requisites:

- This app needs you to have an account with Veeqo
- Your Veeqo account should be synced with your shop(Magento, Shopify, Bigcommerce, Woocommerce, Amazon, Ebay) and contain all your orders
- You should have Veeqo employee created in your Veeqo app
- Get the API key from the Veeqo employee account and update it on freshdesk while installing
							

Help and Supportsupport@effy.co.in http://effy.co.in/support.html

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