Userlike

Userlike is an online customer support software and helpdesk solution. With the Userlike integration you can create tickets out of chats or offline messages and send to your Freshdesk account.

Install available only on Desktop

Published by Freshdesk
about 2 years ago

in Chat

Help and Supportsupport@userlike.com https://www.userlike.com

Userlike

Userlike is an online customer support software and helpdesk solution. With the Userlike integration you can create tickets out of chats or offline messages and send to your Freshdesk account.

					        	You can integrate Freshdesk to your Userlike account and convert chat conversations into tickets. Once you integrate Freshdesk into Userlike, you can start bringing your website conversations with visitors and offline chats into your support system.
					        	
							1.	Login to your Userlike account. 
2.	Go to Addons Settings. 
3.	Enable Freshdesk from the integrations listed in your Addon Settings page.  This will take you to the Configuration page. (You 
        can find your Freshdesk API key under Profile settings).
4.	Provide your Freshdesk URL and API token. 
5.	You can choose to convert chats and offline messages automatically to Freshdesk tickets.
6.	Click on Update Settings when you are done.
							

Help and Supportsupport@userlike.com https://www.userlike.com

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