Improve your customer support team's performance by enabling seamless communication with other teams that use Trello in their daily activities. Your helpdesk team will collaborate instantly and effortlessly by linking Trello cards + Freshdesk tickets. Some benefits of using this app are: 1. Link an existing Trello card to a Freshdesk ticket. 2. Create a new Trello card directly from a Freshdesk ticket, indicating a description of what's needed, requesters name, the status and priority for the Trello teams to be in sync. 2. Keep your support team and other Trello teams in sync. Let support agents track the status of a Trello card linked to Freshdesk tickets right from the ticket's page. 3. Receive updates on Freshdesk tickets from changes on the Trello cards linked, so agents stay updated on their status. Additionally, by downloading our Freshdesk Power-Up in your Trello boards, you'll be able to view Freshdesk tickets directly from linked Trello cards and more. Give your teams the power to know what the customer expects directly from Freshdesk and solve tickets faster.