Time Doctor’s time tracking software will show you both high level and granular data about how much time you and your employees spend on every Freshdesk ticket. You can monitor keystrokes, mouse movements, and take screenshots to monitor workflow. Time Doctor can track other types of data in addition to time worked on Freshdesk. For example, Time Doctor can show you the websites and applications that each employee uses while working. With Time Doctor, you can generate a variety of powerful reports that will show you what each of your users is doing right now, how much time is being spent on each customer service ticket, and how much time each user is spending inside of Freshdesk. You can easily track time and attendance through payroll reports so that you know how much to pay your remote team members each pay period. Sign up for a 14 day free trial of Time Doctor.