TeamViewer

The TeamViewer app for your Freshdesk helps you provide remote assistance to your customers from within Freshdesk ticket page.

Not compatible in old look

Install available only on Desktop

Version : 1.0

Published by Artis
6 months ago

in File Sharing & Collaboration, Issue Tracking

Help and Supportsupport@artissol.com https://artissol.freshdesk.com/

TeamViewer

The TeamViewer app for your Freshdesk helps you provide remote assistance to your customers from within Freshdesk ticket page.

					        	Installing the TeamViewer app for your Freshdesk has multiple benefits for your online helpdesk. Some of these benefits include:

1) Provide remote assistance to your customers to solve complicated issues quickly and efficiently.
2) Allowing agents to initiate a TeamViewer session directly from the ticket page with the click of a button.
					        	
							1) Log in to your Freshdesk portal and head over to the Admin tab.
2) Go to Apps and click on “Get more Apps” to open the Custom App Gallery
3) Once you choose Teamviewer, you will be redirected to the install page for the app.
4) Click on “INSTALL” button and you can begin using the app.
							

Help and Supportsupport@artissol.com https://artissol.freshdesk.com/

Log in to install app

Enter your helpdesk URL to proceed to login

Proceed