Enjoy all the benefits of enterprise contact center software, without all the complexity. Talkdesk integrates seamlessly with Freshdesk, adding advanced call center functionality to your favorite helpdesk solution. Using Talkdesk for Freshdesk, you can now: - Personalize every interaction by viewing a customer’s contact history and details before the call connects. - Boost agent productivity by creating Freshdesk contacts and updating Freshdesk tasks without ever leaving Talkdesk. - Streamline agent workflows by automating Freshdesk actions based on Talkdesk events. - Automatically update your contacts, notes and tasks in Freshdesk from Talkdesk in real-time. - Quickly set up and easily use advanced contact center functionality, all from your browser!