Now, you can make surveys a part of your customer support processes with Survicate surveys for Freshdesk. Collect valuable customer insights and boost growth by increasing customer satisfaction and discovering opportunities for growth. Add Survicate surveys to canned responses in Freshdesk. With Survicate for Freshdesk, you can: 1. Research and improve your Net Promoter Score® or Customer Effort Score. 2. Use unlimited follow-up questions to collect deeper insights. 3. Send a link to your Customers via email, messenger, social media or place it in your articles. 4. Use questionnaires to get in-depth customer feedback. 5. Gain qualitative insights on your customer support process.