SugarCRM - Mint version

Handle customer relationships better by getting customer information from SugarCRM, into Freshdesk.

Not compatible in old look

Install available only on Desktop

Version : 1.0

Published by Spritle Software
about 1 month ago

in CRM

Help and Supportspritlesupport@freshworks.com https://www.spritle.com

SugarCRM - Mint version

Handle customer relationships better by getting customer information from SugarCRM, into Freshdesk.

					        	Installing the SugarCRM app for your Freshdesk will let you handle customer relationships better from the comfort of your helpdesk. 

The app lets you:
1. Retrieve contact and account details, lead details and more in your helpdesk from SugarCRM and provide support to your customers with better context about their problems.
2. Manage agent access. Helpdesk admins can configure which details they want their agents to access and these details from the CRM system will be available in the Tickets page and the Contacts page of the Requesters on your helpdesk software.
					        	
							
							

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