Solve CRM

Improve customer communication with complete details of customer from Solve CRM inside Freshdesk

Not compatible in Old Look

Install available only on Desktop

Version : 1.0

Published by Artis
9 days ago

in CRM

Help and Supportsupport@artissol.com https://artissol.freshdesk.com

Solve CRM

Improve customer communication with complete details of customer from Solve CRM inside Freshdesk

					        	Agents will be able to retrieve contact details of customers from Solve CRM and see it in an interactive widget inside Freshdesk.

If the customer does not exist as a contact inside Solve CRM, the agent can create a new Solve CRM entry from within the Freshdesk ticket detail page.

Using the +Create button, agents can enter customer details and submit, and the data will be automatically added to Solve CRM as well.

Provide stellar customer support with Solve CRM  + Freshdesk.
					        	
							Access Key: Solve CRM API key - A support agent can get the API key from the Solve CRM portal.
- Select user settings from the top right drop-down menu.
- Make sure API is selected on left menu
- Copy API Key.

Paste it into the Solve CRM app. The app is ready to use.
							

Help and Supportsupport@artissol.com https://artissol.freshdesk.com

Log in to install app

Enter your helpdesk URL to proceed to login

Proceed