Connect your Freshdesk implementation to any cloud accessible application in order to share data across applications. Quickly deploy integrations using our templated connectors for a number of popular cloud applications. Or extend our platform connectors to deploy integrations in RESTful (JSON data), SOAP (XML) and even CSV/text file scenarios. The service is made up a core data integration service which manages the transfer of messages and a series of data connectors which retrieve and update data from source and target systems. The architecture decouples source and target systems which introduces both resilience as well flexibility for changing integration needs. The service is hosted within Azure, taking advantage of Azure's resilience, security and flexibility.