Non-Billable by default in Mint

Make new time-sheet entry created for a Freshdesk ticket “Non-Billable” by default.

Not compatible in old look

Install available only on Desktop

Version : 1.0

Published by Mako IT Lab Pvt Ltd
3 months ago

in Agent Productivity

Help and Supportfreshworks@makoitlab.com https://makoitlab.freshdesk.com

Non-Billable by default in Mint

Make new time-sheet entry created for a Freshdesk ticket “Non-Billable” by default.

					        	Installing the “Non-Billable by default” app will make new time-sheet entry created for a Freshdesk ticket “Non-Billable” by default. With this app, any ticket that requires to be billed, will have to be done intentionally and you can prevent your agents from creating a billable time-entry by mistake.
					        	
							Follow the steps below for installation:

Go to Admin > Apps > Get More Apps > Agent Productivity > Search Non-Billable by default in Mint > Select Non-Billable by default > Click Install.

App Uninstall:

Go to Admin > Apps > Non-Billable by default in Mint> Uninstall.

If you are facing any issues, Do feel free to reach out to us at freshworks@makoitlab.com or create a ticket at makoitlab.freshdesk.com
							

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