Nimble-CRM

Installing the Nimble app for your Freshdesk will let you access additional information about your requesters from Nimble within your helpdesk.

Not compatible in Old Look

Install available only on Desktop

Version : 1.0

Published by Artis
10 days ago

in CRM

Help and Supportsupport@artissol.com http://www.artissol.com

Nimble-CRM

Installing the Nimble app for your Freshdesk will let you access additional information about your requesters from Nimble within your helpdesk.

					        	Agents will be able to retrieve contact details of customers from Nimble and see it in an interactive widget inside Freshdesk.

If the customer does not exist as a contact inside Nimble, the agent can create a new Nimble entry from within the Freshdesk ticket detail page and also from contact detail page

Using the +Create button, agents can enter customer details and submit, and the data will be automatically added to Nimble as well.
					        	
							Access Key: Nimble API key - A support agent can get the API key from the Nimble portal.
- Select user settings from the top right drop down menu.
- Choose “Settings”
- Choose API tokens, copy the “API” token.
							

Help and Supportsupport@artissol.com http://www.artissol.com

Log in to install app

Enter your helpdesk URL to proceed to login

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