Natero aims to empower Customer Success teams to become data-driven, without having to be data experts. Natero's combination of predictive analytics and business rules enable Customer Success Managers to increase customer retention and identify accounts that are ripe for expansion. The Natero and Freshdesk integration allows Customer Success Managers to view, analyze, and track support tickets related to their accounts. Natero leverages this data to generate customer health scores and trigger alerts that enable organizations to make intelligent decisions about customer engagement. Visit www.natero.com to schedule a free demo.