Freshdesk is a cloud-based customer support solution that will help you streamline your customer service and make sure your customers receive the support they deserve! The Freshdesk connector is intended for Freshdesk agents to manage tickets and contacts. With Common Data Service for Apps built in, you get a powerful data service with rich customization, business logic, and security capabilities. The Freshdesk connector is intended for Freshdesk agents to manage tickets and contacts. Your data is stored in a standard format through the common data model so it’s ready to go and easy to use.