LiveHelpNow

LiveHelpNow help desk software collects a lot of useful information about your customers while they use LiveHelpNow chat and helps bring into Freshdesk.

Install available only on Desktop

Published by Freshdesk
over 1 year ago

in Chat

Help and Supportsupport@freshdesk.com http://help.livehelpnow.net/

LiveHelpNow

LiveHelpNow help desk software collects a lot of useful information about your customers while they use LiveHelpNow chat and helps bring into Freshdesk.

					        	LiveHelpNow allows you to bring in customer information from your chat conversations into Freshdesk Customer List

The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk customer list for additional marketing, business analytics, upsell and cross sell flow. 

With this integration, every time a customer comes into the LiveHelpNow chat to talk with your agents, information about the customer is collected including name, email address etc.

With this integration, all that information will be immediately fed into your Freshdesk Customer Database so that you can use the same for reachout campaigns, analytics etc. 

Business Benefits
* Never miss a single lead 
* Ensure your customer database is always up-to-date
* Bring in analytics and info from LiveHelpNow into Freshdesk
					        	
							http://blog.livehelpnow.net/freshdesk-integration/
							

Help and Supportsupport@freshdesk.com http://help.livehelpnow.net/

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