Knowlarity

Installing the Knowlarity Super Receptionist app for your Freshdesk will let you access Knowlarity’s telephony features from the comfort of your helpdesk.

Not compatible in new mint

Install available only on Desktop

Published by Freshdesk
about 2 years ago

in Video, Telephony & SMS

Help and Supportsupport@freshdesk.com https://support.freshdesk.com/support/solutions/articles/214367-the-super-receptionist-by-knowlarity-app

Knowlarity

Installing the Knowlarity Super Receptionist app for your Freshdesk will let you access Knowlarity’s telephony features from the comfort of your helpdesk.

					        	This Knowlarity app brings in the cloud telephony features of Knowlarity into your helpdesk

Some benefits of using this app are:
 1. Attend cloud phone calls on your Knowlarity account from Freshdesk without having to switch tabs or windows.
 2. This becomes your call center software as you can make calls from Freshdesk with one click.
 3. Record calls and attach them to tickets automatically once done. You can also take notes while on calls and these will be attached to the tickets created in Freshdesk helpdesk software.

Your customer support software is now also your customer engagement software thanks to the Knowlarity app
					        	
							
							

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