Optimize your Business Intelligence with Freshdesk and the free Invantive Query Tool Invantive's free SQL Query Tool for Freshdesk provides you with real-time Business Intelligence across your entire enterprise. It provides access to your crucial company information stored in the Freshdesk cloud. No programming, no coding, no Excel downloads; just use the SQL knowledge you already have. This enables you to organize your business data fast for correct decision making. You are be able to extract, analyze and to a certain extent report business data such as tickets, customer complaints, customer data, quality management and customer satisfaction. The Invantive Query Tool provides all the functionalities needed to make the right business decisions based upon your business data in the Freshdesk cloud. SQL Query of business data in Freshdesk The FreshDesk Edition of Invantive Query Tool provides you with benefits such as: - Flexibility of SQL paired with the data provided by FreshDesk. - Download facts into SQL query tool such as tickets from FreshDesk using queries. - Real-time customer relations management and business intelligence. - Re-use existing SQL knowledge without learning API protocols and/or coding. - Develop and run SQL statements.