Instabug

With Instabug + Freshdesk, your mobile app users can have live conversations from within your app and you can reply back directly from Freshdesk!

Install available only on Desktop

Published by Instabug
about 2 years ago

in Chat, Issue Tracking, Surveys & Feedback

Help and Supportcontactus@instabug.com https://instabughelp.freshdesk.com

Instabug

With Instabug + Freshdesk, your mobile app users can have live conversations from within your app and you can reply back directly from Freshdesk!

					        	Allow Mobile Users to Report Bugs In-App
Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. No email, Twitter or untrackable issues left on app stores. Instabug captures a screenshot that users can draw on with all device details, network logs, and user steps in the app background.

Report and Receive Issues in Freshdesk
Don't interrupt your users experience by quitting your app to report bugs or send feedback over the email. With Instabug, they will be able to report bugs and send you feedback directly from your app and get them logged right into Freshdesk.

Get More Context About Users & Issues
No more wondering what device a user is using or which app version they've downloaded. With each conversation, you'll get all device details and user steps to help you understand exactly what's the problem and how to win your users' hearts.

Receive & Reply to User Conversations In-App
You and your team will receive user feedback, bugs, and questions reported from your app to Freshdesk. We’ll make it easier for you to talk to your users and reply in-app right from Freshdesk, managing all support conversations in one place.
					        	
							1. Create a new account at www.instabug.com (It's free!)
2. Integrate our SDK into your app (takes a couple of minutes)
3. Link Instabug with your Freshdesk account (just 3 clicks)
4. Start talking with your users :-)
							

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