Google Drive

Get access to all your files and attachments from your Google Drive account inside your Freshdesk account

Not compatible in old look

Install available only on Desktop

Published by Freshdesk
9 months ago

in File Sharing & Collaboration

Help and Supportsupport@freshdesk.com https://support.freshdesk.com/support/solutions/articles/232355-the-google-drive-app

Google Drive

Get access to all your files and attachments from your Google Drive account inside your Freshdesk account

					        	The Google Drive Integration lets agents browse for files from their Google Drive folder and share them when submitting or replying to a ticket in Freshdesk. Some benefits of using this app are:

1. Each agent can link their Google Drive accounts to their Freshdesk accounts and use Google Drive's features to share documents and resources with customers.

2. Attachments made from Google Drive aren't stored in Freshdesk. They are hot linked from the original source, thereby removing file size restrictions and file upload difficulties for agents.
					        	
							For installation steps, check out the link below:
https://support.freshdesk.com/support/solutions/articles/232355-the-google-drive-app
							

Build your own apps

Join a community of developers and start building.

Visit our developer portal

Sign up for a free trial

Start your 21-day free trial. No credit card required.

Try Freshdesk

Log in to install app

Enter your helpdesk URL to proceed to login

Proceed