Gmail Migration.

This tool helps you seamlessly migrate your emails from Gmail and provides agents the context they need without having to manually forward older threads to the helpdesk.

Not compatible in Old Look

Install available only on Desktop

Version : 1.0

Published by Freshdesk
about 2 months ago

in Data Migration

Help and Supportsupport@freshdesk.com https://support.freshdesk.com

Gmail Migration.

This tool helps you seamlessly migrate your emails from Gmail and provides agents the context they need without having to manually forward older threads to the helpdesk.

					        	With the mail migration tool, you can migrate:
Read emails 
Unread emails
Labels
Timestamps 
Archived emails 

The migration is thoroughly secure with the data migration fully transmitted under SSL. 

For more details and the complete solution article, visit - https://support.freshdesk.com/support/solutions/articles/227222-migrating-from-email-support-to-freshdesk-/
					        	
							Please go through the pre-import checklist. 

1. Connect to your Gmail account by providing the requested details. 
2. Choose the folders you would like to import from Gmail. 
3. Click on "Save & Import".
4. Sit back and enjoy a cup of coffee, while the migration completes.
5. Now, visit the Freshdesk Tickets tab to see your tickets which are tagged as "Gmail Import".
							

Help and Supportsupport@freshdesk.com https://support.freshdesk.com

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