GitHub

The GitHub app for your Freshdesk will give you access to all your online repositories and promote team collaboration.

Not compatible in new mint

Install available only on Desktop

Published by Freshdesk
over 2 years ago

in File Sharing & Collaboration

Help and Supportsupport@freshdesk.com https://support.freshdesk.com/support/solutions/articles/214680-the-github-app

GitHub

The GitHub app for your Freshdesk will give you access to all your online repositories and promote team collaboration.

					        	This combines the features of a helpdesk software with the Github respository. 

The features of this app include:

 1. Link your tickets to new/existing issues in a GitHub repository of your choice so you can set milestones to track and resolve them easily.
 2. With 2 way sync, replies or notes recorded on your tickets will be automatically updated as GitHub comments and GitHub comments will be reflected as comments on the corresponding ticket page.
 3. Admin access allows you to select the subset of repositories you want your agents to use.

Use a customer support software with the strength of Github online repositories to improve team collaboration.
					        	
							
							

Build your own apps

Join a community of developers and start building.

Visit our developer portal

Sign up for a free trial

Start your 21-day free trial. No credit card required.

Try Freshdesk

Log in to install app

Enter your helpdesk URL to proceed to login

Proceed