Freshbooks

Handle timekeeping troubles from the comfort of your helpdesk with this Freshbooks app for Freshdesk

Not compatible in new mint

Install available only on Desktop

Published by Freshdesk
about 2 years ago

in Time Tracking & Billing

Help and Supportsupport@freshdesk.com https://support.freshdesk.com/support/solutions/articles/4720-the-freshbooks-app

Freshbooks

Handle timekeeping troubles from the comfort of your helpdesk with this Freshbooks app for Freshdesk

					        	Installing the Freshbooks app for your Freshdesk will let you handle all your timekeeping troubles from the comfort of your helpdesk. 

Some benefits of using this app are:

  1. Access customer details from Freshbooks in the Requester Info section of the Freshdesk ticket view page or in the contact details page.
  2. Track time spent on a ticket and sync these time-sheet entries between your Freshdesk and <app> accounts. These entries can be used to generate an invoice against a customer for time spent on support.
  3. View the five most recent support invoices generated in <app> against a customer inside your helpdesk software.

This is your Customer Account Management Tool, trouble management software and customer support software software all combined into one complete solution.
					        	
							For instructions, visit https://support.freshdesk.com/support/solutions/articles/4720-the-freshbooks-app
							

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