Formcrafts

Create beautiful interactive forms using FormCrafts and have each form response logged as a ticket in Freshdesk

Install available only on Desktop

Published by Freshdesk
8 months ago

in Surveys & Feedback

Help and Supportsupport@freshdesk.com http://formcrafts.com/help/integrations/how-to-integrate-freshdesk-with-formcrafts

Formcrafts

Create beautiful interactive forms using FormCrafts and have each form response logged as a ticket in Freshdesk

					        	FormCrafts allows you to create forms using our form builder, where each response can be logged as a ticket in Freshdesk.

How Does it Work?

* Use our drag-and-drop builder to create forms; you can use our support form templates as well
* Share the form link, or embed the forms as inline forms, or popup forms on your site
* We will automatically create a Freshdesk ticket on each form submission

How Easy?

Add your Freshdesk subdomain, email and API key, and map the form fields to Freshdesk ticket fields using simple dropdown menus.

Copy-paste a simple code snippet to embed the support form on your site.

That's it!
					        	
							* Create new form using Formcrafts
* Enable Freshdesk
* Map the fields
* Now exit Add-Ons, save the form, click on Show Preview, and try it out!

That's it. For more detailed instructions, see our solution article - http://formcrafts.com/help/integrations/how-to-integrate-freshdesk-with-formcrafts
							

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