Plug and play - Got an existing Freshdesk account? Connect it in seconds to bring the power of Elevio to your support process. Sync your existing Knowledge Base - Within seconds, you can bring in your existing knowledge base to every page of your site. Give your users a support tool - You get to use Freshdesk to manage your tickets, make it easy for your customers to manage their tickets with your app, with Elevio. Let users create, view & reply - From any page of your site, users can view their existing tickets, reply to them or create a new one. Without leaving the page.