Installing the Ameyo app for Freshdesk will let you access Ameyo's telephony controls right from your helpdesk. Some benefits of using this app are: 1. Efficiency: No more switching between apps. Access the Ameyo dialpad and telephony controls right from Freshdesk with the Ameyo Widget. 2. Automatic Ticket Conversion: Once your call is over, the helpdesk lets you create a ticket with one click, with a recording of the call attached automatically. 3. Establish Context: Take notes while on call and add them automatically to the ticket once done.