Freshdesk is an online help desk software program that integrates traditional support channels such as email, phone, chat, and the web with new social channels. Use Domo's Freshdesk connector to track and improve your customer experience with solutions, contacts and product data. With the Domo - Freshworks connector, you can accomplish the following: 1. Merge Freshdesk data with data from any other source, all in one platform. 2. Get instant notifications when Freshdesk metrics hit thresholds that you determine. 3. Bring Freshdesk and other data sources together to see how business decisions affect customers in real-time.