Customize Contact Fields

This app allows the user to hide Contact fields on Contact Details page.

Not compatible in old look

Install available only on Desktop

Version : 1.0

Published by Astuteworx Technologies Pty Ltd
15 days ago

in Agent Productivity

Help and Supportinfo@astuteworx.com.au https://astuteworx.com.au/

Customize Contact Fields

This app allows the user to hide Contact fields on Contact Details page.

					        	There are several default and custom Contact fields associated with a Contact. It may not be useful for the user to scroll through all these fields while looking at the Contact. This app provides an ability for the user to hide default and custom fields to enhance user experience. 

- Ability to display the Contact fields/attributes 
- Allows the user to configure the fields to be displayed by hiding unwanted fields 
- Better user experience which improves productivity
					        	
							To install this application, you need Freshdesk account Domain name and API Key

- Log in to your Freshdesk account
- Get Domain name listed in the URL (Ex: From the URL, xyz.freshdesk.com, use xyz as your domain)
- Click on your Profile Picture on top right and find your API Key on Profile Settings
- Enter the Domain Name and API Key on the app installation page and click “Authenticate”
- Deselect the Contact fields from the list that you would like to hide from the “Contact Details” page
- Click “Install” to Save these settings for your account
							

Help and Supportinfo@astuteworx.com.au https://astuteworx.com.au/

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