1-click surveys customers love. Embed feedback icons, stars, smileys, anything, right into your Freshdesk tickets. Your customers simply click a button to rate your response or service. Their feedback is logged, and is all identifiable back to individual customers, so you can follow up to fix any issues. Be alerted to at-risk customers instantly. Reward and coach your team. Increase customer feedback and survey response rates across the board. Don't run a helpdesk without us.