CS-Cart

Freshdesk's integration with CS-Cart helps to connect your online store to your Freshdesk helpdesk account, thereby enabling your customers to request assistance with their orders via support tickets.

Install available only on Desktop

Published by Freshdesk
8 months ago

in E-Commerce

Help and Supportsales@cart-power.com https://www.cs-cart.com

CS-Cart

Freshdesk's integration with CS-Cart helps to connect your online store to your Freshdesk helpdesk account, thereby enabling your customers to request assistance with their orders via support tickets.

					        	This integration support the following features:

As an administrator, you can:

* Create and view tickets
* Add comments to a ticket
* Search tickets by e-mail
* Set ticket properties such as status, priority, and type 
* Update ticket’s custom field values

As a customer, you can: 

* Create tickets 
* Add comments to a Ticket
					        	
							
							

Help and Supportsales@cart-power.com https://www.cs-cart.com

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