Actionable analytics for better customer service operations

Install available only on Desktop

Published by ClearGraph
almost 2 years ago

in Reporting and Analytics

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Actionable analytics for better customer service operations

					        	ClearGraph offers fast, intuitive analysis of your data through a search-based interface. Quickly set up and send automated reports that will keep your team up-to-date with your company’s metrics.

Optimized Support Team Staffing
View changes to support volume and quality over time. Find trends in contact type and quality.

Real-time Visibility
Present your data on a large display as a dashboard for easy reference.

SLA Compliance
Track important KPI's like time to first response and satisfaction rating.

Automated Email Reports
Send reports out on an automated schedule. Flexible scheduling options include picking any day of the week or even bi-monthly.
							Visit to request a live demo, and a ClearGraph sales representative will be in touch with you to discuss how ClearGraph can be useful for you.

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