Broadsoft Call Control

The Call Control app gives you full control over your Broadsoft telephony from inside Freshdesk, like you have never seen including automatic ticket creation and customer search to increase call quality and decrease costs

Install available only on Desktop

Published by LYL
7 months ago

in Video, Telephony & SMS

Help and Supportinfo@loyally.nl http://loyally.nl/index.html?product=freshdesk&lang=en

Broadsoft Call Control

The Call Control app gives you full control over your Broadsoft telephony from inside Freshdesk, like you have never seen including automatic ticket creation and customer search to increase call quality and decrease costs

					        	Loyally’ s  Broadsoft Call Control app in Freshdesk gives you the following features:
 
- Full Broadsoft call control
- Click to call
- Automatic ticket creation  
- Automatic customer search
- SSO
- Pushing a ticket to your colleagues Freshdesk when forwarding a call
- Start, pause and resume your call recording
- Save call data to your ticket
					        	
							Please contact us on our support address to install the Broadsoft Call Control application or to schedule a personal demo.
							

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