Enable agents to get access to information across platforms using Azuqua. Agents will be able to view and manage data from various platforms from within the Freshdesk UI. The Freshdesk and Azuqua integration helps: -Streamline Customer and Employee Experience: Connect people and their applications for a fully integrated customer and employee digital experience. -Get Work Done Faster: Improve productivity, save time and deliver work faster by automating business critical processes. -Improve Data Accuracy and Visibility: Eliminate manual re-entry across applications so that data is always accurate and up to date.