Auto Start Timer

The Auto-start Timer App ensures prompter customer service by automatically starting and stopping the timer based on status changes.

Not compatible in old look

Install available only on Desktop

Version : 3.0

Published by Spritle Software
19 days ago

in Agent Productivity, Knowledge Management, Time Tracking & Billing

Help and Supportspritlesupport@freshworks.com https://www.spritle.com/contact

Auto Start Timer

The Auto-start Timer App ensures prompter customer service by automatically starting and stopping the timer based on status changes.

					        	It is important to track the time tickets stay on each status to know how well your support process if functioning, where the lags are etc. This helps you identify the areas of improvement and thereby provide better customer service.

You can set the status change for which the auto start timer should be triggered and at for what status it should be stopped. 

Get a complete view of your customer service with the help of this app.
					        	
							Choose the statuses for which the timer should start.

Choose the ticket statuses for which the timer should stop.

Click save and you're good to go
							

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