Gone are the days when agents type out a detailed response and then forget a key attachment which delays ticket resolution The Attachment Reminder app uses machine learning to check the content for any mention of an attachment and throws up a warning when the agent presses the send button without attaching a file. The Agent can either discard the warning & send their message anyway or add an attachment if they have missed any. Notes: 1. The app will not work on Internet Explorer 11 2. We currently support only 'English'