Interpreting your app store reviews and understanding user sentiment is easy with Appbot. We can send your reviews straight to Freshdesk, allowing you to automate a large part of your review management/response workflow, with specific teams and team members getting assigned new reviews that meet your criteria, automatically. Connecting Appbot to Freshdesk allows you to: • Post new reviews to Freshdesk (some or all) • Identify & respond to the most important reviews first using tags automatically added by Appbot, like star rating or version • Use Freshdesk triggers to automatically assign reviews to the right people in your team • Reply to reviews faster than ever, with Quick Reply links • Choose to receive your reviews in a single batch daily, or as we fetch them Outside Freshdesk, your Appbot account also gives you: • Advanced sentiment analysis of your app reviews to help you track and understand how users feel about your app over time • Topics analysis tools to show you what themes are appearing in your reviews and help you to keep your roadmap relevant • Custom dashboards for analysing any combination of the various app performance metrics Appbot provides, which you can configure to send straight to your inbox as often as you like! Appbot is trusted by the world’s top app developers, and used by over 50,000 apps worldwide. Our Freshdesk integration is free to try during your 14-day free trial of Appbot (no credit card required).