Add Summary Note

With the Add Summary Note app for Freshdesk, you can boost productivity and make the process of adding private notes much simpler. Add Summary Note gives you options to add private notes to tickets with the just one click. In addition to this, you can

Install available only on Desktop

Version : 1.0

Published by Masterson Tech
12 months ago

in Reporting and Analytics

Help and Supportsupport@masterson-tech.com http://www.masterson-tech.com

Add Summary Note

With the Add Summary Note app for Freshdesk, you can boost productivity and make the process of adding private notes much simpler. Add Summary Note gives you options to add private notes to tickets with the just one click. In addition to this, you can

					        	With the Add Summary Note app for Freshdesk, you can boost productivity and make the process of adding private notes much simpler. Add Summary Note gives you options to add private notes to tickets with the just one click. In addition to this, you can now choose to notify specific agents with every Summary Note you append. This way, no stone will remain unturned with your support.
					        	
							Step 1: Choose AddSummaryNote app in the app gallery
Step 2: Click "Install"
Step 3: When you close or resolve a ticket, it will automatically open an add summary note section.
							

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